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F.A.Q.
I like a design that is no longer available. Can you make another one?
99% of the time, yes! Many of my designs rely on the materials that I have on hand, but please reach out to me! There is a good chance I can make the design for you, or something similar.
Can I wear your items if my skin is sensitive?
To reduce the chance of irritation, I use hypoallergenic materials or Eternal Jewelry Coat. The brass and aluminum chain I use is hypoallergenic. Eternal Jewelry Coat will need to be re-applied to most charms to prevent irritation if you are sensitive to common metals. You can find more information in my item descriptions. I can also order plastic chains and clasps for you for a small fee!
An item is listed as "Limited" in your shop. What does that mean?
Limited designs require materials that have a set amount of pieces. There is no guarantee that I can offer it again. If you see something you love that is a limited design, it is best to buy it asap!
Can I contact you about a custom design?
Absolutely! I love making custom pieces. Feel free to message me about what you are looking for. The price of custom designs vary and usually requires a small customs fee ($2-5) but we'll discuss this before I make your item.
I've done many custom pieces and I'd love to help you with yours!
I've done many custom pieces and I'd love to help you with yours!
Care instructions
To extend the life of your costume jewelry, please gently wipe down the necklace charms and ring bands after being worn. This will help remove the natural oils from your skin off of the jewelry pieces and extends the life of your jewelry.
When will my order ship?
Most orders will ship within 3-5 business days. Made-to-order items will ship within the timeframe stated on the product description. Please contact me regarding a custom order so I can provide you with an accurate timeline!
Do you accept paypal?
Yes! The PayPal option will appear during the checkout process. I accept all major credit cards and PayPal.
I need to return or exchange an item.
Are you having a problem with an item? Please let me know within 14 days! I want to make it right for you!
♡ For Exchanges
Change your mind about an item? You will pay shipping to ship the item back to me, I will pay to ship your replacement item to you.
♡ For Returns
Change your mind about an item? You will pay to ship the item back to me. When I receive the item, I will grant your full refund. Please note that I might ask for photographs for returned Item Inquiries.
♡ For Custom Orders
I do not accept any returns or exchanges on custom orders.
♡ For Exchanges
Change your mind about an item? You will pay shipping to ship the item back to me, I will pay to ship your replacement item to you.
♡ For Returns
Change your mind about an item? You will pay to ship the item back to me. When I receive the item, I will grant your full refund. Please note that I might ask for photographs for returned Item Inquiries.
♡ For Custom Orders
I do not accept any returns or exchanges on custom orders.